Privacy Policy

Premier Cuisine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, contact us, or book our mobile chef and catering services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and service address

• Event location

• Company name (if applicable)

Booking Information

• Event date and time

• Number of guests

• Menu selections

• Dietary requirements

• Allergies and food preferences

• Special requests

Payment Information

Payments are processed through secure third-party payment providers. We do not store your full payment card information.

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Cookies and similar technologies

​

​

2. How We Use Your Information

We use your information to:

• Process bookings and reservations

• Provide mobile chef and catering services

• Prepare menus based on dietary requirements

• Communicate regarding your booking

• Send invoices and process payments

• Improve our services

• Respond to enquiries

• Meet legal and regulatory obligations

• Send promotional emails (only with your consent where required)

3. Food Allergies and Dietary Information

To safely prepare meals, we may collect dietary preferences and allergy information.

This information is used solely to prepare food safely and provide the services requested.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

• Payment processors

• Booking software providers

• IT service providers

• Email service providers

• Professional advisers

• Government authorities where required by law

All third parties are expected to protect your information.

5. Cookies

Our website may use cookies to:

• Improve website functionality

• Remember your preferences

• Analyse website traffic

• Improve user experience

You can control cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Maintain business records

When information is no longer required, it is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Although we take reasonable precautions, no method of electronic storage or internet transmission is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you choose to receive marketing communications, you may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails, or

• Contacting us directly.

10. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Premier Cuisine

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Business Address: [Insert Business Address]

UK GDPR Compliance

Premier Cuisine operates in the United Kingdom, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You have the right to make a complaint to the UK's data protection regulator if you believe your personal data has been handled improperly.

Consent

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.